"Er... This is a limited company. The 'owner' isn't around."
"Oh, I'm sorry. Thank you, goodbye."

Why can't these people look us up before they ring? And the ones who sound crestfallen when they ask for the previous MD by name and we tell them he's not in the office any more. Does it not occur to them that perhaps there's someone else here instead?

On a related note, a pair of very austere-looking representatives from HM 'Revenue and Customs' (apparently the Inland Revenue and HMC&E were combined last April; shows how much attention I pay to these things) just dropped by the office on the off-chance that they could talk to the MD, who unfortunately (or not) is off sick today.
I didn't see whether they were driving black Isuzu Troopers.